Regenesis Orthobiologics Ltd.
1.1 We are committed to safeguarding the privacy of our website visitors and
service users. This policy is designed to ensure that we safely handle your
personal data in accordance with relevant regulations and legislation such as
Data Protection Act 1998 and EU General Data Protection Regulations 2018 (the
?Data Protection Regulations?).
1.2 This policy applies in those cases where we act as a data controller for the
personal data of our website visitors and service users. This means those cases
where we can decide the purposes and method of processing your personal
1.3 By using our website, you are agreeing to the terms of this policy.
1.4 These privacy rules explain what data we may collect from you, what we will do
with that data and explains how you can limit the publication of your
information and how you can choose whether or not you would like to receive
direct marketing communications.
time to time. You should check back regularly to ensure that you are up to date
with any changes to this policy. Any changes posted will have effect from the
date of such posting.
2. How we use your personal data
2.1 In this Section 2 we set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal basis of the processing in each case.
2.2 We may process data about your use of our website and services ?usage data?).
The usage data may include your IP address, geographical location, browser type
and version, operating system, referral source, length of visit, page views and
website navigation paths, as well as information about the timing, frequency and
pattern of your website or service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is either your specific consent or where we are not legally required to ask for consent, we may process this data for our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process your account data (?account data?). The account data may
include your name, email address, contact phone number and postal address.
The account data may be processed for the purposes of operating our website,
providing our services, ensuring the security of our website and services,
maintaining back-ups of our databases and communicating with you. The legal
basis for this processing is either your specific consent or where we are not
legally required to ask for consent, we may process this data for our legitimate
interests, namely monitoring and improving our website and services.
2.4 We may process your information included in your personal profile on our
website (?profile data?). The profile data may include your name, address,
telephone number, email address, profile pictures, gender, date of birth,
relationship status, interests and hobbies, educational details and employment
details. The profile data may be processed for the purposes of enabling and
monitoring your use of our website and services. The legal basis for this
processing is either your specific consent or where we are not legally required to
ask for consent, we may process this data for our legitimate interests, namely
monitoring and improving our website and services.
2.5 We may process information contained in any enquiry you submit to us
regarding goods and/or services (?enquiry data?). The enquiry data may be
processed for the purposes of offering, marketing and selling relevant goods
and/or services to you. The legal basis for this processing is either your specific
consent or where we are not legally required to ask for consent, we may process
this data for our legitimate interests, namely monitoring and improving our
website and services.
2.6 We may process information relating to transactions, including purchases of
goods and services that you enter into with us and/or through our website
(?transaction data?). The transaction data may include your contact details, your
card details and the transaction details. The transaction data may be processed
for the purpose of supplying goods or services and keeping proper records of
those transactions. The legal basis for this processing is the performance of a
contract between you and us and/or taking steps, at your request, to enter into
such a contract and our legitimate interests, namely our interest in the proper
administration of our website and business.
2.7 We may process any of your personal data identified in this policy where
necessary for administrative purposes including in the exercise or defence of
legal claims. The legal basis for this processing is our legitimate interests, namely for administrative record keeping, processing transactions and maintaining business records or for the protection and assertion of our legal rights.
2.8 If you supply any other person?s personal data to us, you must do so only if you have the authority of such person to do so and you must comply with any
obligations imposed upon you under the Data Protection Regulations.
3. Providing your personal data to others
3.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our holding company and its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or to exercise or defend legal claims.
3.3 We may pass your personal information to credit reference agencies or other
agencies that provide services to verify your identity or for any other checks or
searches required by legislation or our regulators relating to money laundering.
These agencies may keep a record of any search that they do.
3.4 Financial transactions relating to our website and services are handled by our payment services providers. We share transaction data with our payment
services providers to the extent necessary for the purposes of processing your
payments, refunding such payments and dealing with complaints and queries
relating to such payments and refunds. Please note that these third party
payment providers may store your details under their own privacy policies.
Currently, we make use of Stripe and their privacy terms can be found here:
3.5 We may source or contract the provision of IT services to third parties. If we
do, those third parties may hold and process your personal data. In these
circumstances, we will require that the IT supplier only processes your personal
data for us, as directed by us, and in accordance with the Data Protection
3.6 If we sell all or part of our business, we may pass your personal data to the
purchaser. In these circumstances, we will require the purchaser to contact you
after completion of the sale to inform you of the identity of the purchaser.
3.7 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for
compliance with a legal obligation to which we are subject, or in order to protect
your legal interests or the legal interests of another person.
4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 Unless such transfer is made with your consent, or is required in order to fulfil the terms of any services requested from us, we will not transfer any of your
personal data to any country outside the EEA unless such transfer is to an
organisation which provides adequate safeguards in compliance with the Data
4.3 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We
cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
5.1 This Section 5 sets out our data retention policies and procedure, which are
designed to help ensure that we comply with our legal obligations in relation to
the retention and deletion of personal data.
5.2 Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose. This means that unless there is a good reason to do so we wont keep your personal data more than 6 years after our business relationship has ended.
5.3 Notwithstanding the other provisions of this Section 5, we may retain your
personal data where such retention is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your legal interests or
the legal interests of another person.
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any
changes to this policy.
6.3 We may notify you of changes to this policy by email or through the private
messaging system on our website.
7. Your rights
7.1 In this Section 7, we have summarised the rights that you have under data
protection law. Some of the rights are complex, and not all of the details have
been included in our summaries. Accordingly, you should read the relevant laws
and guidance from the regulatory authorities for a full explanation of these
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your
personal data and, where we do, access to the personal data, together with
certain additional information. That additional information includes details of
the purposes of the processing, the categories of personal data concerned and
the recipients of the personal data. Providing the rights and freedoms of others
are not affected, we will supply to you a copy of your personal data, as described
below (clause 7.13).
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete
personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data is no
longer necessary in relation to the purposes for which it was collected or
otherwise processed; you withdraw consent to consent-based processing; you
object to the processing under certain rules of applicable data protection law;
the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your
personal data. Those circumstances are: you contest the accuracy of the
personal data; processing is unlawful but you oppose erasure; we no longer
need the personal data for the purposes of our processing, but you require
personal data for the establishment, exercise or defence of legal claims; and you
have objected to processing, pending the verification of that objection. Where
processing has been restricted on this basis, we may continue to store your
personal data. However, we will only otherwise process it: with your consent; for
the establishment, exercise or defence of legal claims; for the protection of the
rights of another natural or legal person; or for reasons of important public
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, or if you want to opt-out at any time, please contact us and we will cease to process your personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to
which you are party or in order to take steps at your request prior to
entering into a contract,
and such processing is carried out by automated means, you have the right to
receive your personal data from us in a structured, commonly used and
machine-readable format. However, this right does not apply where it would
adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13 You may request that we provide you with any personal information we hold about you. Provision of this information will be subject to the supply of
appropriate evidence of your identity (for this purpose, we will usually accept a
photocopy of your passport certified by a solicitor or bank plus an original copy
of a utility bill showing your current address).
8. About cookies
8.1 A cookie is a small file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser asking permission to be placed on your computers & hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
8.2 Cookies may be either ?persistent? cookies or ?session? cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the
information stored in and obtained from cookies.
9. Cookies that we use
9.1 We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our services in order to tailor them to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
9.2 Overall, cookies help us provide you with a better experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
9.3 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our services.
10 . Facebook pixel
Conversion tracking helps us measure our return on investment on Facebook Ads by reporting on the actions people take by viewing those Ads. We create pixels that track conversion, add them to the pages of our website where conversions will happen, and track those conversions back to the Ads running on Facebook. We use pixel to ensure Regenesiss? Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on our website.
You can check your facebook pixel cookie settings here;
11. Our details
11.1 This website is owned and operated by Regenesiss Orthobiologics Ltd.
11.2 We are registered in England and Wales under registration number 12578145 and our registered office?47 Homewood Road, Manchester, UK M22 4DG
11.3 You can contact us: 0161 393 3996 and email: email@example.com
(a) by post, to the postal address given above;
(b) by telephone, on the contact number published on our website from time
to time; or
(c) by email, using the email address published on our website from time to
11. Dispute resolution
11.2 Any disputes arising under the terms of this policy shall be dealt with under English law and shall be subject to the sole jurisdiction of the English courts.